Shipping policy
Shipping Policy
Thank you for shopping with MAGO.
We’re committed to making sure your order gets to you safely, quickly, and with the care it deserves.
Processing Time
All orders are processed within 2–3 business days. Orders placed on weekends or holidays will be processed on the next business day. During high-volume drops or launches, processing times may take a bit longer — we appreciate your patience!
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
-
Domestic (US): 3–7 business days
Please note: Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking link to update.
Shipping Addresses
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
MAGO is not liable for any products lost or damaged during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. However, if you need help, reach out to us — we’re here to assist you.
Customs, Duties & Taxes
MAGO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, duties) are the responsibility of the customer.
Questions?
If you have any questions about your order or shipping, don’t hesitate to reach out to us at [magoclothing@gmail.com]. We’re here to help.
MAGO — Made for those who create.